Frequently Asked Questions
What currency are the prices listed?
All prices are in $CAD.
Curves, Presets, Actions & Tutorials
What version of Photoshop do I need?
My Photoshop curves are compatible with CS4-CC. My Aperture presets are compatible with all versions of Aperture, and my Lightroom presets are compatible with all versions of Lightroom.
How do I load my Photoshop curves/actions, Aperture presets and Lightroom presets?
Each curve, preset & action you purchase comes with a simple "Getting Started" guide on on how to install your newly purchased presets.
Do you provide refunds?
Unfortunately there are no refunds or exchanges offered on the curves, presets & actions. All curves, presets, actions & tutorials are final sale.
When will I receive my email containing my digital purchase?
Once your payment has been approved. Please allow up to 24 hours to receive your order.
Can I request a print that isn't listed?
Yes! If there is a photo of mine that isn't listed in the store, you can add the 'Request a Print' listing to your cart, and once you've placed the order, email me a screenshot or Instagram link to the photo you'd like printed.
What are the dimensions of your prints?
Print sizes vary, sizes are listed on each product item page.
What are the prints printed on?
All instagram prints are printed on the highest quality double weight matte photo paper. Limited edition prints are printed on canvas. Prints can also be requested on canvas & various sizing.
If your order was processed you will receive an email from PAYPAL confirming payment. Confirmation of your order will be indicated through a Shipping Notification email with your shipments tracking information. You will receive any email with your curve order/download when your payment has been approved.
How long does it take to receive my order?
From time of purchase, please allow for up to 2 weeks for your order to processed and shipped.
Once the item has been shipped, you will receive the tracking number and shipping information, via email. If located in the USA, your package should arrive 2-4 days after you've received the shipping notification.
What is the cost of shipping?
All domestic shipping is FREE (within Canada). International shipping costs vary depending on your purchase. Please refer to the specific item page for shipping cost information.
Do you ship to my country?
We ship anywhere in the world. Shipping costs and delivery times may vary.
What are your international shipping rates?
Shipping rates vary.
Any other questions:
If your questions have not been answered, and you require further assistance, please email: